Password and username

Mes préférences

How to change password

By Configure your Collabox, Password and username, Tips and tricks

We present in this article three ways to change your Collabox password.

1- My preferences

2- Configuration by an administrator

3- Link on the home page

1. My preferences

This procedure allows you to change your password. Once connected to your Collabox:

  • Click on the My Preferences tab, located in the left-hand menu.
  • Then, go to the tab Change your password.
  • Enter your new password and click on Register
My preferences

2. Configuration by an administrator

It is the administrator who can follow this procedure for a person in the team.

  • Click on the icon Configuration .
  • In the left menu, click on the tab Employees . You will fall on the page List of employees .
  • Click on the employee whose password you wish to change. You will have access to the file of the employee in question.
  • Fill in the fields New Password and Confirmation (in this second field, you must rewrite the new password).
  • Then, click on the button Record at the bottom of the page.
Update an employee

3. Link on the home page

On the page , click on the Forgotten Password link, which you can see in the following blue box:

Forgot your password?
  • You will arrive on the password recovery page
  • You can enter either your username or your email. This will allow us to email you to change your password.
  • Then click on Send
Forgot your password 2
  • Open message from in your inbox (make sure we are not in your spam emails) and click on the link.
  • You will be redirected to a new page with a form to change your password.
  • Enter your new password and click on To send .
  • A message will appear if your password has been changed.

Change user name

By Collabox software, Employees, Password and username, Tips and tricks

To change the username on Collabox, you need to go to your employee record. If you don’t have access, ask an administrator to do it for you.

When you hire a new person, you must give them a username and password. Afterwards, the employee, if you give him access, will be able to make his own modifications. At any time, the administrator can also modify the information. This can be used for security reasons, for example!

How to change the username

First, click on the “Configuration” icon in the main menu.

Main Configuration Menu

Then go to the“Employees” section of the left-hand menu, and click on your name.

Employees feature in the left menu

Then, in the Info tab, you need to change the User Name in the field of the same name, and save.

Fields to replace to change the user name

The new identifier will be effective immediately. You can also change your password in the box below. This is often necessary when hiring a new employee and you give him a temporary password that he can change later.

Watch several videos on our Youtube channel and visit our Tips and Tricks section in the Blog to continue your Collabox configuration!

If you have any questions, please contact us and we will be happy to answer you. (418) 907-9274