Collabox offers the possibility of obtaining a corporate SMS sending system for your clients, contacts or employees. The benefits are numerous and increase the efficiency of communication with your customers and employees.
Collabox has improved the functionality of the corporate SMS. Thus, the recipient can choose to receive the alerts directly to his personal account without having to check the corporate account in question.
Customer Communication
Give the corporate number to your clients and contacts for more effective communication. They will be able to reach you quickly and you will also be able to inform them about the progress of their project, send them order reminders or announce a new feature.
Internal use of corporate SMS
Use the corporate SMS number to manage your company’s internal communication. Assign all your employees to an appointment or assign them common tasks. Also, notify your team of a new project or other pertinent information such as an emergency, change in priority or change in schedule. Even faster than email!
Need to reach all your teachers, students or parents quickly? Corporate SMS is the ideal tool to do so.
How to write an SMS
You have two options for writing a text message via the Collabox. It is possible to write messages in advance and keep them in memory or to write a more personalized message live. Attention, the message has a maximum capacity of 160 characters.
The pre-recording of messages is done from the “SMS messages” tab.
Give a title and write a message that will be saved in Collabox.
Then, go to the tab “Send SMS” in the left menu.
Select a pre-recorded message or opt for live texting.
Then fill in the information relevant to the shipment. You can add distribution lists, for example a group of customers, a delivery route, a work team or a prospecting list.
It is also possible to send mass SMS to delivery routes. For example, to notify customers that there will be a delivery to their business or for marketing messages.
Delivery routes are set up from your contact list (CRM).
In the“Contact Form”, you have to check the SMS box to access this list.
Corporate SMS management
Collabox records all corporate SMS messages received and sent.
To access it, first go to the Tools menu and select Send SMS.
Then, several filter options are available to you. Search for a message quickly by customer, contact or employee. You can also filter the results by date.
Terms and conditions
To have access to the corporate SMS, you must contact us and Collabox will assign you a specific email number. A fixed monthly subscription fee and a usage fee per SMS apply.
Watch several videos on our Youtube channel and visit our Tips and Tricks section in the Documentary Blog to continue using the Collabox!
If you have any questions, please contact us and we will be happy to answer you. info@collabox.com (418) 907-9274 ext. 120